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How to View Account History Details

Last updated on Jan 12, 2025

How to View Account History Details

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This guide will walk you through viewing account history details in ARC.

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1. Viewing Account History

On occasion you will need to review the history details in an account to see what actions occurred on a certain date. The history section outlines and dates activities including but not limited to emails sent through ARC, the ability to see if emails have been opened and by whom, changes made to the contacts tab, ad submission details and deadline reminders. Viewing Account History

2. Click "Accounts"

In ARC navigate to the Accounts tab on the left hand side. Click 'Accounts'

3. Click "Accounts"

Access the account section Click 'Accounts'

4. Select Account

Search for the account and click on the account name. Select Account

5. Under "Details" scroll to the "History" section

Under the Details tab in the account, scroll down to the History section. Under 'Details' scroll to the 'History' section

6. Click "See more"

To view older account history, scroll down and click the green See More button. Click 'See more' The guide covered navigating through ARC to view history details in an account.

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