Knowledge Base

How to Create a New Contact in an Account

How to Create a Note in an Account

How to Send an Email to an Account Contact

Accounting FAQ

Managing Design Service Credits & Fees

How to Upgrade/Increase an Ad

How to Update or Delete Client Payments (Print and Digital)

How to Update a Payment Method for a Client

Ads Production FAQ

Understanding Pagination

Supported Graphic Files

How to View an Ad's Production History

How to Upload a Print Ready Ad for a Client

Sending a Client Invite to the Customer Portal

Print Ready Ad Production Process for Clients

How to View Customer Portal as Client

How to Upload a Print Ready Ad in the Customer Portal

How to Set Up a Digital Listing Profile in the Customer Portal

Photo Media Release Form

Monthly National Content Calls

Monthly Editorial Theme-Based Ideas

Monthly Editorial Theme Requirements

Managing a Styled Photoshoot

Publisher Score and Report

Publication Deadlines Overview

National Monthly Sales Call Recordings

Managing Bad Debt

How to View Account History Details

Understanding your Residential Distribution Overview

Print & Distribution FAQ

Media Kits

Identifying Residential Distribution in EDDM

Identifying Mailing Routes with Melissa Lookups

Social Media Giveaways

Social Media Access

Setting up Two-Factor Authentication on Facebook

Setting up a Meta Ad Account

How to Run Facebook Ads

Updating Your Email Signature

Systems FAQ

How to Submit a Ticket in ARC

Systems FAQ

Digital Listing Packages

City Lifestyle Website FAQ

City Lifestyle SEO Client Value

City Lifestyle Website FAQ

Increase Your Closing Percentage

Is Your Investigation Costing You Deals?

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