How to Navigate the Additional Readers Tab
For Publishers to review critical insights into their magazine's additional reader distribution and to make changes each
month.
Steps:
1. In ARC, go to Distribution found on the left menu.
2. Click on Additional Readers on the top bar.
3. Select the month you want to view by clicking on the arrows to the left and right of the month shown.
Add Additional Reader:
1. Click on Add Additional Reader.
2. The reader details box will appear to enter the name, company name, address, city, state, zip code, and number of
copies.
3. Under Type, assign the reader as a Business, Customer, or Additional Reader.
4. You can also assign a begin/end issue if this person should receive a select number of issues.
Changes to Publisher Copies:
“My Copies” is your total number of publisher copies and where they are to be delivered.
- If you are a publisher setting up your account for the first time, you will want to click on Add Additional Reader
and follow the steps listed above. Before saving, check the My Copies box to save this contact for your publisher
copies.
- To edit your copies or contact information, click on your address under “My Copies” and a box will appear for
editing.
- Note that if you change your address in your profile, it will not automatically carry through to distribution. You
will have to manually enter it in distribution to change the delivery address for your copies.
- Also note that any quantity changes will carry through to the following month. So if you need extra copies for
October, you will adjust that month, then click to November and reset your copy quantity back to the original
amount.
Additional Readers List:
This list encompasses three types of distribution recipients: Businesses, Customers, and Additional Readers. The list
can be sorted by using the carrot next to each column header.
- Business: This is the business list we originally set in your distribution. You are welcome to add, delete, and make
changes to this list. Click on the address and a box will pop up for you to make changes.
- Customer: These are your ad partners. They are automatically added to distribution when the contract is assigned.
They are typically highlighted in blue when they are active. It is good practice to check these before your first ad
deadline. If a contract is signed without an address attached it will not pull over an address for distribution. You
will need to manually add the address by clicking on the address area for the box to pop up.
- Additional Reader: This is anyone who requests the magazine that is not a business or a customer. This list is
typically friends, family members, or community partners. You can make changes to the address by clicking on the
address and a box will pop up to make changes.
Note: If you are concerned an additional reader is not receiving their copy and have verified they are listed correctly
under the Additional Readers list, please submit a support ticket.
How to Navigate the Additional Readers Tab in ARC
https://embed.app.guidde.com/playbooks/p4rDtmnxhATPuAMCtB2NwJ
1. Understanding Additional Readers
An additional reader is anyone added to the mailing list outside of the residential distribution routes. There are four
different components that make up the additional readers list: Publisher Copies, Customers, Businesses, and Additional
Readers or specific individuals/single addresses. Using the Additional Readers tab, publishers can strategically place
the magazine with key local businesses and influential community members, maximizing visibility and building valuable
connections. Understanding Additional Readers
2. Publisher (My) Copies and Customers
Additional readers are individuals or businesses outside the residential mailing routes who receive copies of the
publication. These readers are divided into four main categories. First are the Publisher Copies or My Copies. These are
for the publisher’s personal distribution. Most Publishers receive 200-300 copies per month to be used for prospecting
and sales purposes or promotional events. Next are Customers. Advertising clients are automatically added to the
additional readers list as a "Customer" when an agreement is signed. They will begin to receive copies at the contract
start date. Publishers can update the copy quantities if a client needs to receive more than one copy. Be sure to remove
them as a "Business" to avoid duplication on the additional readers list. Publisher (My) Copies and Customers
3. Businesses and Additional Readers
Next are Businesses. These are high-value local businesses within the Publisher's zip code territory who do not
currently advertise with City Lifestyle. The Distribution team will compile the list and upload it into ARC where
Publishers can edit, remove and add businesses to focus on what they like to target in their area. Lastly are Additional
Readers personally selected by the Publisher who might be influential in the community or potential clients that are not
already within the residential mailing routes. These could also be writers, photographers or family. Businesses and
Additional Readers
4. Policy and Expectations
There are policies and expectations around managing additional readers. The publisher is responsible for managing and
keeping the additional readers list up-to-date. Once a magazine has been printed, there is no way to get additional
copies. Changes and updates need to be entered by the publications ad deadline. If a change is made to the number of
copies, that number will continue to reflect that change going forward. If this is meant to be a temporary change,
publishers must change this number prior to the next issue in ARC back to the desired quantity. Policy and Expectations
5. Policy and Exceptions
Limitations and balance are important regarding Additional Readers. Do not add entire subdivisions as additional
readers. If a publisher wishes to include a subdivision, they must add it as a route through the annual residential
route change opportunity. Do not add areas outside the designated territory. Out-of-territory entries will be removed
from the distribution list. The exception to this would be family and close friends, they may be added selectively.
Limit additional readers to high-value contacts, such as potential clients and community influencers, to maximize
visibility and connection. Policy and Exceptions
6. Policy and Expectations
Cost Management is also important. Publishers are responsible for distribution costs for every copy. Limit additional
readers to limit costs as this method does not provide high saturation rates. Residential distribution is the most
economical method for mailing. The exception to this would be family and close friends, they may be added selectively.
Limit additional readers to high-value contacts, such as potential clients and community influencers, to maximize
visibility and connection. Policy and Expectations
7. Click "Distribution"
In ARC, click on the Distribution tab on the left hand side. Click 'Distribution'
8. Click "Additional Readers"
Click on the Additional Readers tab at the top of the page. Click 'Additional Readers'
9. Select magazine
Choose the magazine from the dropdown on the left. Select magazine
10. Select month/year
Select the month using the blue arrows near the top center of the page. Select month/year
11. "My Copies"
My Copies lists the publisher’s details and the number of copies they receive with Tracking information. 'My Copies'
12. "Additional Readers"
Below is a list of your Additional Readers including local businesses, advertising clients and influential individuals
receiving a mailed copy. 'Additional Readers'
13. Click "Add Additional Reader"
To add a new contact, click "Add Additional Reader" under the actions menu in the top right. Click 'Add Additional
Reader'
14. Enter Additional Reader Information
Enter the Additional Readers information including the number of copies you would like them to receive and if there is
an "End Issue". Check the "My Copies" box for publisher copies that are unlabeled. Enter the reader or company's name
and address how it should appear on the mailing label. Finally, assign a type of reader, business customer or individual
additional reader. Click "Save" to add the entry. Enter Additional Reader Information
15. Edit or Remove Additional Reader
To edit a readers information, click on the reader’s name to update details as needed. Click the trash can icon on the
right side of their row to delete the reader. Edit or Remove Additional Reader
16. Download Template and Upload Additional Readers List
You can also bulk upload Additional Readers by downloading the sample CSV template and then uploading it here under
Actions. Once the CSV has been filled out, click Upload List to add the readers. Download Template and Upload Additional
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