I have a new employee, how do I get them an email address and access to Arc?
- Arc and email access are a packaged item that can be provided to your contracted team members. To request Arc and an email address, please use the following form to submit the required information of your new team member to get the onboarding process started:
Note:
- Fill out the desired title and choose the Arc role they will be functioning in for access.
- A signed copy of the NDA will need to be uploaded for compliance.
_ How do I remove a former employees access? _
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To facilitate prompt removal of access, please contact the National Support team and provide the following details:
- The name of the individual to be removed.
- The specific date to disable email and Arc to be active.
- If you need temporary access to their inbox, please state how long to leave active.
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Once access is removed, you will receive an email confirmation.
_ What can my Publisher Assistant/Director view in ARC? _
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The Publisher Assistant Role CAN SEE the following sections of ARC:
- Accounts
- Editorial
- Distribution
- Reporting (but restricted from viewing any financial reporting)
- Contacts
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The Publisher Assistant Role CANNOT SEE the following sections of ARC:
- Dashboard
- Commissions Report
- Forecast Section
- Sales baseline report
- Publisher statistics reports
_ Can I update my meeting availability on the website for clients to see? _
- The availability displayed on your calendar for prospects is synced directly with your Google Calendar associated with your City Lifestyle email.
- If canceling out events doesn't resolve your issue, please remember to consider any all-day events, as they can also block off your availability.