How to Create a Digital Article in the Customer Portal
How to Create a Digital Article in the Customer Portal
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This guide will walk you through the process of creating a digital article in the Customer Portal.
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1. Benefits to Publishing Digital Articles
Publishing digital articles is a great way to connect with your audience, boost your brand's online visibility, and
establish authority in your industry. By sharing engaging, informative content, you can improve SEO, driving more
organic traffic to your site. It also helps you share valuable insights, promote your business, and build a loyal
following, all while enhancing credibility and trust with your readers. Benefits to Publishing Digital Articles
2. Click "Digital"
Click on the Digital tab on the left hand side Click 'Digital'
3. Click "Articles"
Access the articles section. Click 'Articles'
4. Click "New Article"
Click "New Article" in the top right corner Click 'New Article'
5. Click "Update Image"
First, upload the image you want to display at the top of the article Click 'Update Image'
6. Fill in the title, subtitle, author and photographer
Enter the title, subtitle, author and photographer. Fill in the title, subtitle, author and photographer
7. Enter content
Scroll down to enter the article content. You can format the content with the tools above. Enter content
8. Add additional content
Below you can add additional content such as a new text box, photos or even video footage to create a more engaging
article. Add additional content
9. Click "Next"
When your article is complete, click Next in the top right corner Click 'Next'
10. Select a target publish date and business category
This will take you to the settings tab. First you can select a target publish date if you would like. The article will
be published on this date once it is approved. If no date is selected the article will automatically publish the day
after it is approved. You will receive an email confirmation of the article’s approval and a second email for when it is
live on the site. Next select the business category your article relates to. Select a target publish date and business
category
11. Tag business, acknowledge partner content and select publication
Scroll down to add subcategories if you would like. Tag the business the article is featuring and if a company is paying
for the article to be published you will select "sponsored content". Select the publication the article is in
association with as well. Tag business, acknowledge partner content and select publication
12. Fill in SEO information
In the SEO settings the Canonical URL will automatically populate with your title but you can edit it here if you would
like. Enter a concise, descriptive title tag that will appear in search engine results. This should include relevant
keywords and accurately describe the content of your article. Next write a brief summary (Approx 160 characters) that
provides a clear overview of the article's content. This description will appear in search engine results and should
entice users to click on the article. Fill in SEO information
13. Click "Submit". Your article will be reviewed and published within two business days.
At the top of the page click submit to submit the article for review. Your article will be reviewed and published within
two business days after approval. Click 'Submit'. Your article will be reviewed and published within two business days.
This guide covered the comprehensive process of creating a digital article in the Customer Portal.
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